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Transport and haulage

Helbling Management Consulting has completed various projects in the transport and haulage industry.

Project examples

Balanced Scorecard Rollout
Based on the valid company and divisional strategy, a balanced scorecard was worked out in detail (targets, KPIs, processes) over about four months and embedded in the quarterly reporting more

Reorientation of Two Areas of Berlin Airport
To respond to customer needs with clear service level agreements to support/guarantee market-oriented service relationships and improve transparency over service production and billing more

Introduction of Service-Oriented IT with ITIL
To optimize all business processes for user support, comparing them with a standard IT process model according to ITIL; to organize process and change management, with IT Services as a shared service… more

 
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